Hello!
As a UX Designer it is my pleasure to work with a talented team and uncover problems and solve them. My passion is to design beautiful products and services that are simple to use and improve users’ lives in a meaningful way.
MY WORK
Cisco’s QBR
At Cisco, I created their QBR platform to streamline a tricky process. It helps engineers and account managers collect data, plan projects, create customer activities, and deliver Quarterly Business Reports to clients more efficiently.
I designed the QBR to enhance efficiency and provide greater value by streamlining the delivery process.
Cisco’s OI Edge
I designed the OI Edge platform with a user-friendly design that simplifies network monitoring and troubleshooting.
Xprecipe
Grocers have the pieces to create meal kit web apps; where they fall short is user-centric design. The online apps we found we’re cumbersome, complicated, and confusing. Xprecipe was designed to change that.
Xprecipe is a white label recipe, meal kit, and web app.
Solid#
In 2019 Venmo stopped allowing businesses to send out B2B payments. With the foresight to see this problem in 2018, the founder created a startup FinTech company to build a real-time B2B payment solution.
In 2019 Solid# picked you up to send B2B payment where Venmo dropped you off with no solution at the time.
ControlPad’s Website
I designed a website for ControlPad, an all-in-one platform equipped with inventory management, reporting, payment processing, social sharing, replicated websites, commission payouts, and sales attribution, perfectly tailored for direct sales agents to streamline operations and maximize their success in e-commerce.
ControlPad wanted to empower direct sales agents to revolutionize their business operations, maximizing sales, and create growth in the competitive direct sales market.
ControlPad
ControlPad saw selling products on a personalized replicated website through social media gave direct sales agents a chance to connect with customers in a more personal way, reaching a wider audience, and making it easier for their customers to discover and buy what they were offering!
ControlPad wanted to offer their users something the competition didn’t: the ability to sell their product through social media channels in real-time.
Dr. Todd Singleton’s website
Dr. Singleton’s website was built in WordPress because it is a common heavily supported platform that could be maintained by most webpage developers. I consolidated all his sites and social media into one place his patients can come and learn about Dr. Singleton and his services.
Consolidate Dr. Singleton’s brand social media and services into one singular voice and message.
MY DESIGN PROCESS
User-centered design thinking
Design thinking places the user experience as the primary focus of product development. First, a need is pinpointed with comprehensive research. Then, creativity and innovation are applied. Next, teams collaborate, prototypes are built, and ideas are developed, tested, and retested.
The result is a system, product, or application specifically designed to solve a problem.
01
Empathize
Learn about the problem, familiarize yourself with the context, and involve your team through discussions and research.
02
Observe
Through interviews and observations, explore user needs, discover and learn.
03
Define
Merge the finding, produce meaning, focus on the persona and define the problem.
04
Ideate
Using creativity and empathy for the persona, brainstorm to develop as many ideas as possible, good or bad.
05
Prototype
Consolidate the most viable ideas into a form that meets function, then build a UX design that communicates a user-centric solution.
06
Test
Seek Feedback, analyze, review past research, collect new data, reiterate, prototype, rinse and repeat.
My Skills
As a UX designer I use a combination of technical and soft skills in my design work. Some of these skills are specific to the world of UI/UX, while others are more general.
UX DESIGN
User empathy
User stories & needs
Ideation & creativity
Interactive design
Information architecture
Agile methodology
Project management & planning
USER RESEARCH
Behavior awareness
User stories
User research & flow
Personas
Research methodology
Usability & A/B testing
Key research tools
Data analysis
UI DESIGN
Interaction design
Design systems
HTML5 & CSS3
High fidelity prototyping
Wire-framing
Visual communication
Branding, typography & color theory
SOFT SKILLS
Problem-solver
Empathetic
Attention to detail
Team member
Communication & presentation skills
Collaboration
Analytical thinking
My Tool Box
The right tools help deliver the best user experience.